USE OF COOKIES AND OTHER TECHNOLOGIES

This website is operated by Shopgro India Pvt Ltd. Shopgro receives and records information from your browser when you use any Shopgro site and may use a variety of methods, such as “Cookies” and “Pixel Tags” to collect this information.

A Cookie is a small removable data file that is stored by your web browser on your computer. Cookies allow you to place an order on our website and allow us to enhance and personalise your online experience. For example, we use Cookies to:
  • Remember the items in your shopping cart
  • Recognise you when you return to our website
  • Store your username or login email and password to make it easier to login
  • Confirm that users are logged in
  • Enable you to use Express Checkout
  • Analyse visitor behaviour
You can choose to have your computer warn you each time a Cookie is being sent or you can choose to turn off all Cookies. If you turn all Cookies off, you won’t have access to many features that make your website experience more efficient and some of our services will not function properly.To change your web browser settings for cookies, follow the instructions in the help section of your web browser.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses cookies to analyse your use of the website. The information generated by the cookie about your use of this website (including your IP address) is transmitted to and stored on a Google server in the United States of America. Google uses this information to assess your use of the website, providing reports on website activity for website operators and other website activity and internet related services. Google may transfer this information to third parties, if required by law or if third parties process the information on behalf of Google. Google will not associate your IP address with any other data held by Google.

View an overview of privacy at Google at https://support.google.com/analytics/answer/6004245hl=en. To opt out of being tracked by Google Analytics visit https://tools.google.com/dlpage/gaoptout.

Returns

If you are not fully satisfied with your purchase, you may return your Products within thirty (30) days of delivery so long as they are in their original condition and packaging and you enclose the original packaging slip. We will refund your purchase price in full and cover the cost of return shipping. You must return all Products, cords, cables, parts and documentation that were included with the original package. Products purchased from shopgro through an instalment plan are not eligible for partial returns, and must be returned with all other Products included in the instalment plan purchase. Refunds will be applied to the original purchase method. Only Products purchased directly from shopgro can be returned to shopgro. Products you purchase through our authorised retail partners must be returned in accordance with their respective return policies.

Availability

This website uses the Facebook pixel, a small piece of JavaScript code, that is added to the website in order to optimise ads, report on the success of advertising campaigns across devices and target ads to the audience. The Facebook pixel sends information about your browsing session through HTTP headers to Facebook, including the IP address, information about the web browser, page location, document, referrer and web browser user agent. Pixel-specific data includes pixel ID and Facebook cookie data to connect the events to a specific Facebook ad account and to make a match to a person known by Facebook. Facebook checks whether the person has previously seen or interacted with an ad from our account or if the person matches an audience rule and prepares an analytics report, which contains anonymised or aggregated data. Facebook keeps the information collected from the pixels for 180 days and stores the data collected in its production data centres in the US and in Sweden.

Facebook supports the DAA’s AdChoices to opt out of behavioural advertising and you can check the corresponding settings at http://optout.aboutads.info to opt out from the Facebook pixel. You can also learn more about why you are seeing an ad through Facebook’s AdsPreferences (available here: https://www.facebook.com/help/109378269482053/?helpref=hc_fnav).